Frequently Asked Questions.
Q – Do you accept lids? Where can I drop my lids off?
A – We here at Zero collect all our lids directly from Lids4kids Australia, due to safety reasons and only using #4 LDPE plastic lids we are unable to accept any donations via the public.
If you have any lids and want to find your local collection point please visit or follow them on Facebook to find your local drop off point

Q – Education, Can you talk at our school? Do you offer any education sessions?
A – Yes! We have an interactive education session all done online via zoom. Each student receives a free comb or keyring and the teacher receives a free clipboard and pen. Our 30 minute presentation covers everything on recycled plastic, with a live display on how we make our items and ending with a Q&A.

Q – Do you offer wholesale prices for your products?
A – Yes we do, we have a wholesale catalogue that we can send out with all our products and prices. For more info on this please email us at

Q – I have an idea and wish to bring it to life, can you help? Our business wants to create something out of recycled plastic, how do we go about this?
A – Yes, we love being an Australian manufacturer and the more ideas we bring to life the more recycled plastic we save from our landfills and Oceans!
It’s always a fun and exciting challenge with the concept creation of these ideas.

Q – Do you offer workshops on how to start my own precious plastics business? Do you have one on one mentoring for anyone interested in making,designing, or using recycled plastic?
A – Yes, we offer online mentoring and workshop information for anyone who wants to learn the ins and outs of this journey and wishes to start their own business recycling plastic waste. We always recommend checking out to see all the how to’s (ours included) for further information.

Q – Would you be interested in coming to our market?
A – Yes, we love being a part of the local community and having the ability to showcase our products and services, as long as it’s in driving distance from Ballarat we would love the opportunity.
We believe that’s most of the frequently asked questions we receive, however happy to help with any others questions you might have.

Thank you so much for your support and as always if you want to help out further leaving a comment, giving us a like or sharing our post is the easiest way to help us out!


If you have any further questions or would like to discuss anything further please send us a message,

    Refund and Returns Policy

    Here at ZPA we have a full cradle-to-grave policy which means anything we create we are more than happy to take back at the end of its life to be recycled again and again. 

    However we do design all of our products to last as long as possible so that you do not need to buy it again. 

    If your product arrives broken or breaks within the first 30 days, please send us a photo and return item to us, we will then happily send you a new replacement product or give your store credit valued at the product amount.

    We have put in place as much as a small business can to ensure that these never happen however life does like to remind us that we cannot always be in control. 

    Thank you for your time and support.  

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